NEW DRIVER ORIENTATIOn

At SPT, you are more than a driver.  We are mobilizing a new era of drivers for the E-commerce revolution.  As technology continues to accelerate & our industry evolves, we provide our team with opportunities to fuel their future.

 
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SPT Holdings began working with Amazon in its efforts to pilot its linehaul service provider (LSP) program in 2016. We are currently the largest Amazon LSP contractor in Washington state.  Since then we have progressed and partnered with multiple market leaders.  

 

We have found success in the logistics industry by upholding the highest standards while developing innovative business solutions. Most importantly, we foster a sense of community with friends and family to create an enduring culture.  We create new jobs while developing our people for the future of the logistics industry.  We take care of our employees who take care of our customers.

 

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WE ARE GROWING

DDU OPERATIONS TEAM

SAVE THESE NUMBERS

Tacoma | BFI
 

Jason Schmidt

DDU

808.636.4192

&

Walter Cruz

KSEA

206.304.7109  

Portland 

PDX

Nicholas 

Roehl

Operations Manager 

360.836.6668  

Sacramento

SMF

Matthew

Hildebrand

Operations Manager 

530.410.2364  

Salt Lake City

SLC

Todd Gunter

Operations Manager

208-201-9061

 

AMAZON DDU OPERATIONS

  • Local & Regional ROUND trips.
     

  • Variable start times.
     

  • 2 -5 stops a day AVG 250 miles a day.
     

  • No unattended drops.

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VEHICLE MANAGEMENT
Use Samsara to claim your assigned truck & perform all mandatory Pre/Post-trip inspections. Cameras are always on when the truck is on providing a Picture every 5 minutes. A 20-second video will record if a harsh event is detected.

 FUEL CARD

 Each driver has a unique PIN number. Do not allow any driver to use anyone else’s PIN number. Fuel cards are ordered by the Fleet Manager & assigned by vehicle. Each fuel card is required to stay in the assigned truck. They are to be kept in the driver's side visor. When fueling be sure to NOT swipe the card twice or they will lock you out. 

DVIR

 Select your truck and bypass trailer selection. Click “DVIR”. Perform PRE/POST trip inspections. Create a new log & complete. Make sure to notate if it’s a Pre-Trip or Post-Trip.

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Pre & Post-trip Inspections

Required 10-15 min inspection:
 

  • Wheels (Tread depth, lugs, hub/axle seals, disc space)

  • Lights (Signals, head/brake, clearance/markers)

  • Windshield

  • Mirrors

  • Body Damage

  • Fluids (oil, transmission, power steering, coolant, washer, diesel, DEF)

  • Drive line

  • Brake checks (Air and service)

  • Emergency Equipment (Fire Ext and triangles)

  • Paperwork (Truck registration & insurance/liability)

 

Conduct a pre-trip before being dispatched. Perform a post-trip upon your return. Both results are noted on your driver log.

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DEVICE APPLICATIONS

eSELFSERVE - Timeclock

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SAMSARA - DRIVER SAFETY

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BE SURE TO SAVE THIS LINK:
sptholdings.com/driver

AMAZON RElay setup

Basic Information:

  • Sign in with any previous Amazon account you may have.

  • Enable All Notifications

  • Add your name to the Carrier Driver Roster in Relay

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Basic Functions:

  • How Loads are assigned including an overview of the entire route

  • Scanning feature to virtually transfer all packages from Amazon’s System to your truck manifest

  • Insert license plate of the vehicle you will be driving at the start of a shift

  • “Swipe To Arrive” feature for all locations embedded in the app

    • Use this feature within all Geo-Fences

Checking In:

  • QR Code prompts when “Swiping to Arrive” at Amazon

    • An Amazon Guard Shack personnel will scan this and assign you a designated door

  • Check-in with the Logistics Team after parking on the dock. They will verify your route and total Pallets/Packages you will take.

  • Proceed to specified “Lane” and scan all packages designated for your Post Offices.

Checking Out:

  • Load all items in the correct order after scanning

  • Verify with Logistics total scanned packages

  • Confirm within the app that you verified with an Amazon Logistics Specialist

  • The app will prompt with the address to the first Post Office

BARCODES

If a barcode will not scan, take a picture and show it to Logistics. They will print another barcode for you. This will be scanned at Amazon & Post Offices.

VERIFY ARRIVAL TIMES
Postal workers wait until your arrival time to show up. If it's past your arrival time, contact ROC. The number is located under the “Support Center” in the menu in the upper left-hand corner of Relay.

UNEXPECTED BARCODE

This may appear when unloading at the post office. Take a picture of the label and send it to your Manager/Dispatcher and continue as normal.

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BAD OR DAMAGED BARCODES 

Send a clear picture of the label to your Manager/Dispatcher. You will then click on the “Pallet ID” in Relay and select “Barcode won't Scan” and continue as normal. Amazon expects 100% scans while at Amazon and at the Post Offices

3 VITAL TIMES 
1. CPT (Critical Pull Time)

Refers to departure time at Amazon.

2. Arrival Times
Make sure the Relay app detects your arrival to all stops on your route.

 

3. CET (Critical Execution Time) 

All items that are being delivered are contracted with USPS to have all packages delivered by 8 am.
 

USPS EXPECTATIONS

Respect their property and employees. It is Federal Law to chalk tires while at a Post Office. Drive Safely through their property. Assess their drop off layout (dock, special dock set up, no dock), and park accordingly. Find a Postal Worker to complete drop off. Safely drop all designated packages for Post Office either on their dock or in their vestibule. Never leave a pallet unattended without a USPS employee present.