SPT Holdings began working with Amazon in its efforts to pilot its linehaul service provider (LSP) program in 2016. We are currently the largest Amazon LSP contractor in Washington state. Since then we have progressed and partnered with multiple market leaders.
We have found success in the logistics industry by upholding the highest standards while developing innovative business solutions. Most importantly, we foster a sense of community with friends and family to create an enduring culture. We create new jobs while developing our people for the future of the logistics industry. We take care of our employees who take care of our customers.
WE ARE GROWING
DDU OPERATIONS TEAM
SAVE THESE NUMBERS
SR. Operations Manager
Use Samsara to claim your assigned truck & perform all mandatory Pre/Post-trip inspections. Cameras are always on when the truck is on providing a Picture every 5 minutes. A 20-second video will record if a harsh event is detected.
SIGN IN WITH FUEL PIN
You will be assigned a fuel card, the pin number on the back will be your SAMSARA password. The Manager will provide all additional login information as well Your trainer will give you hands-on experience with fueling procedures. These procedures are closely monitored.
Select your truck and bypass trailer selection. Click “DVIR”. Perform PRE/POST trip inspections. Create a new log & complete. Make sure to notate if it’s a Pre-Trip or Post-Trip.
Pre & Post-trip Inspections
Required 10-15 min inspection:
Wheels (Tread depth, lugs, hub/axle seals, disc space)
Lights (Signals, head/brake, clearance/markers)
Fluids (oil, transmission, power steering, coolant, washer, diesel, DEF)
Brake checks (Air and service)
Emergency Equipment (Fire Ext and triangles)
Paperwork (Truck registration & insurance/liability)
Conduct a pre-trip before being dispatched. Perform a post-trip upon your return. Both results are noted on your driver log.
How Loads are assigned including an overview of the entire route
Scanning feature to virtually transfer all packages from Amazon’s System to your truck manifest
Insert license plate of the vehicle you will be driving at the start of a shift
“Swipe To Arrive” feature for all locations embedded in the app
Use this feature within all Geo-Fences
QR Code prompts when “Swiping to Arrive” at Amazon
An Amazon Guard Shack personnel will scan this and assign you a designated door
Check-in with the Logistics Team after parking on the dock. They will verify your route and total Pallets/Packages you will take.
Proceed to specified “Lane” and scan all packages designated for your Post Offices.
Load all items in the correct order after scanning
Verify with Logistics total scanned packages
Confirm within the app that you verified with an Amazon Logistics Specialist
The app will prompt with the address to the first Post Office
If a barcode will not scan, take a picture and show it to Logistics. They will print another barcode for you. This will be scanned at Amazon & Post Offices.
VERIFY ARRIVAL TIMES
Postal workers wait until your arrival time to show up. If it's past your arrival time, contact ROC. The number is located under the “Support Center” in the menu in the upper left-hand corner of Relay.
This may appear when unloading at the post office. Take a picture of the label and send it to your Manager/Dispatcher and continue as normal.
BAD OR DAMAGED BARCODES
Send a clear picture of the label to your Manager/Dispatcher. You will then click on the “Pallet ID” in Relay and select “Barcode won't Scan” and continue as normal. Amazon expects 100% scans while at Amazon and at the Post Offices
3 VITAL TIMES
1. CPT (Critical Pull Time)
Refers to departure time at Amazon.
2. Arrival Times
Make sure the Relay app detects your arrival to all stops on your route.
3. CET (Critical Execution Time)
All items that are being delivered are contracted with USPS to have all packages delivered by 8 am.
Respect their property and employees. It is Federal Law to chalk tires while at a Post Office. Drive Safely through their property. Assess their drop off layout (dock, special dock set up, no dock), and park accordingly. Find a Postal Worker to complete drop off. Safely drop all designated packages for Post Office either on their dock or in their vestibule. Never leave a pallet unattended without a USPS employee present.